Terms & Conditions

*1. Service Limitations*  
DSM Tech will make every reasonable effort to provide reliable and effective IT support, including but not limited to expert IT support, CCTV installation and monitoring, mail domain hosting, and infrastructure management. However, DSM Tech does not guarantee uninterrupted service or the resolution of all technical issues. Service may be affected by factors outside our control, such as hardware failures, third-party software incompatibilities, or unauthorized access.

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*2. Liability*  
DSM Tech shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services, including but not limited to loss of data, business interruption, or financial loss. Clients are responsible for maintaining regular backups of their data. DSM Tech’s total liability for any claim arising from the provision of services shall not exceed the amount paid for those services.

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*3. Privacy Practices*  
DSM Tech is committed to protecting your privacy. Personal information collected will be used solely for the purpose of delivering our services and will not be shared with third parties without your explicit consent, except as required by law. We implement reasonable security measures to safeguard your data, but cannot guarantee absolute security.

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*4. General Terms*  
By using DSM Tech’s services, you agree to comply with these terms and conditions. You are responsible for providing accurate information and cooperating during service delivery. Payment for services must be made in accordance with agreed terms. DSM Tech reserves the right to update these terms at any time; continued use of our services constitutes acceptance of any changes.

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*Contact Information*  
For questions or concerns regarding these terms, please contact DSM Tech directly.